Privacy Policy
Pursuant to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), you are hereby informed that the data you provide will be processed by the owner of this website for the following purposes:
“Customer Support / Contact” section: The data you provide will be processed in order to answer your consultations or requests and to provide the services that you request.
“Newsletter Subscription”: You are hereby informed that the data you provide will be processed in order to manage the sending of commercial information about our hotel by post, email, SMS or fax.
“Bookings”: The personal data facilitated in this section will be processed with the aim of managing the bookings you request. In any case, the data provided may be processed for the purpose of elaborating internal statistics in order to improve our services. The personal data provided will only be kept while our commercial relationship is maintained and it will be blocked once this comes to an end, in the timeframe established by legal provisions, at the sole disposition of Courts to address possible claims, after which this data will be cancelled. The legal basis for the processing of your data is fulfilment of the contractual obligations assumed by you when you request our services. You are hereby informed that the personal data facilitated may be processed in order to send you informative and other types of communications (offers, events, congratulations), for which reason you must check the box provided for this purpose. The data provided will be stored for this purpose while you do not request that the sending of advertising cease. You have the right to withdraw your consent at any time. Withdrawing consent will not affect the legality of processing based on the consent granted prior to withdrawal. You may exercise, at any time, your rights of access, rectification, suppression, opposition or limitation of processing by writing to the email address info@hotelperlamarina.com or the postal address of APARTAMENTOS PERLA MARINA, which is C/ MÉRIDA S/N – 29780 NERJA -MÁLAGA.
Once your request is received, you will be sent a form to exercise the specific right requested, which you must complete and send to us along with a photocopy of your ID document or passport. Once this documentation has been received, we will address the exercising of your rights within the legally established timeframes and, if you are not satisfied with the exercising of your rights, you may file a complaint with the control authority, the Spanish Personal Data Protection Agency: www.agdp.es
2. Cookies
See Cookies Policy
3. Recording visits
Every time the APARTAMENTOS PERLA MARINA server is accessed, the IP address from which the User is browsing will be gathered and recorded, as will the pages of APARTAMENTOS PERLA MARINA the User visits. This data will be stored in a log file for statistical purposes and to determine the number of pages viewed.
4. Hyperlinks
The www.apartamentosperlamarina.es portal provides access to other websites managed and controlled by third parties via different links to facilitate the User’s search for information, contents and services on the Internet, but in no case may this be considered a recommendation or invitation to use these links and visit these other sites. The creation of a hyperlink from a website on another internet portal to any of the pages on the paratytech.com portal will be subject to the following terms and conditions:
• Any hyperlink to the www.apartamentosperlamarina.es portal will be to the main page or pages of the sections it contains.
• Reproduction of the services or contents on APARTAMENTOS PERLA MARINA’s portal is not permitted under any circumstances.
• The website on which the hyperlink is established will not contain any information or contents that are illegal or contrary to morals, good customs and public order, nor will it provide contents that infringe upon any third-party right.
• False, inaccurate or incorrect declarations about the pages of the paratytech.com portal or its services or contents will not be included.
• No deep-links, IMG or image links, or frames with the pages of the paraty.es portal will be established without the express, prior authorisation APARTAMENTOS PERLA MARINA.
• With the exception of signs that form a part of the hyperlink, the website on which the hyperlink is established will not contain any trademark, trade name, establishment logo, label, slogan or other distinctive branding that belongs to APARTAMENTOS PERLA MARINA.
• Establishment of a hyperlink will not imply the existence of relations between APARTAMENTOS PERLA MARINA and the owner of the website or portal from which it is made, nor will it imply that APARTAMENTOS PERLA MARINA has authorised the hyperlink or supervised, been aware of, accepted, or assumed responsibility for the services and contents offered on said portal. APARTAMENTOS PERLA MARINA does not market, control or own the contents, services and information available on these websites, and it is not liable for them or the information and declarations included therein. APARTAMENTOS PERLA MARINA is not liable for any damage or harm that may arise from access to, maintenance, use, quality, legality, reliability or usefulness of the contents, information, communications, declarations, products and services available or offered on websites not managed by APARTAMENTOS PERLA MARINA itself.
5. General
APARTAMENTOS PERLA MARINA reserves the right, at any time and without the need for prior notice, to temporarily suspend access to its website and to make the modifications it deems necessary to the page, the services and information offered, the presentation and location of the site, and the terms and conditions of access and use of APARTAMENTOS PERLA MARINA’s website. All information that is received on this website will be considered ceded to APARTAMENTOS PERLA MARINA freely. An email address will not be considered a valid means for filing a claim. Should the User wish to file a claim, he/she should write to the Legal Department of APARTAMENTOS PERLA MARINA, situated at C/ MÉRIDA S/N – 29780 NERJA -MÁLAGA, which will indicate the procedure to follow in each case.
All matters relating to APARTAMENTOS PERLA MARINA’s website will be governed by Spanish law and subject to the jurisdiction of the corresponding Courts, with the parties expressly waiving any other jurisdiction that may apply.
6. Veracity of data
In any case, the User will be liable for the veracity of the data provided, with APARTAMENTOS PERLA MARINA reserving the right to exclude the registered services from any User who facilitates false data, without prejudice to all other actions that may be applicable according to law. Furthermore, the User must be duly authorised to facilitate data belonging to third parties. Only if he/she has been granted the consent of future hotel guests may the User provide the hotel with such data. This information, which will allow APARTAMENTOS PERLA MARINA to offer a better service to its guests is optional, meaning its provision by the User implies, under his/her exclusive responsibility, acceptance of the duty to inform the parties involved of the contents of our Privacy Policy prior to offering up this personal information.
7. Liability of the hotel
Under no circumstances does accessing the website imply the existence of a commercial relationship between the User and APARTAMENTOS PERLA MARINA. The portal only supplies information regarding vacant hotel spaces when said information is requested, meaning if the User makes a booking online, he/she is directly contracting this service from the hotel, not the portal. The printed version of the booking made serves as a reference when the User arrives at the hotel. By booking nights at the hotel on this website, the User agrees to adhere to and accepts each and every one of the General Terms and Conditions expressed herein. By accepting these clauses, the User declares and accepts the following:
1) He/she is of legal age and possesses sufficient capacity to make the booking, declaring that he/she understands all of the terms and conditions found on the website.
2) The data supplied when making the booking online is truthful, complete and concise.
3) Only those pages that appear within the site map comprise the website.
4) Access to this website is the User’s responsibility.
5) Once the booking is made, the electronic document on which it has been formalised will be filed and the User may access this at any time.
6) He/she confirms the booking made, in other words, the dates indicated, the number of rooms, the number of people and the hotel chosen.
7) The terms and conditions and price of the booking made are those determined expressly in the rate terms and conditions that are included specifically on the page where the User makes the booking.
8) With regard to the relationship with the portal, the portal offers the User the chance to book rooms at the selected hotel via its website but it does not offer any type of hotel provision under its responsibility.
9) The User’s card details are gathered in order to guarantee the booking. Payment for the booking is to be made at the selected hotel and only in the event of cancellations or no-shows will the booking be cancelled and the User charged a fee in accordance with the selected rate’s terms and conditions.
10) Offers will only be valid for the time they remain accessible to recipients of the service.
8. Prices
The prices that are indicated are retail prices with VAT included. The price includes: Price per night depending on the room type and board plan selected, with the exception of hotels for which the inclusion of other services is specifically indicated. The price does not include: Any unspecified service or extras such as transfers, tips, telephone calls, laundry services, mini-bar, parking, etc. In general, and unless expressly agreed otherwise with the establishment, check-in is available from 2pm on the day of arrival and check-out is to be completed by 12 noon on the day of departure.
9. Passports and visas
All travellers without exception (including children) must be in possession of valid personal documentation and the corresponding family documentation, whether this is a passport or ID document, in accordance with current legislation. This will be the responsibility of travellers, as will the obtainment of visas, passports, vaccination certificates, etc. where necessary. Minors under 18 years old must carry a written permission document signed by their parents or guardians as this may be requested by any authority. If the granting of a visa is rejected by an authority due to individual reasons related to the User, or if entry to the country is denied due to failure to meet requirements, due to an error with required documentation, or due to failing to be in possession of said documentation, the hotel will not be liable for actions of this type, with the consumer being responsible for any costs that may arise. In these circumstances, the terms and conditions established for a no-show scenario will be applied.
PROCESSING OF PERSONAL DATA
In accordance with the provisions of Law 15/1999 of 13 December on Protection of Personal Data, the user accepts that personal data provided at the time of booking are included in a file owned by Hotel Sercotel Perla Marina , hereinafter the Company, established in Mérida s / n - 29780 Nerja, Málaga (Malaga) - Spain, for the management of the reserve system, the processing of your application, control and management of the relationship with users Site that handle reservations and for statistical studies of registered anywhere above to make improvements in the services users. All form fields marked as mandatory must necessarily be completed for proper processing of their applications. The personal information you provide will only be disclosed to third parties in compliance with legal obligations or with your consent. The user expressly agrees that the bank details provided will be used to meet any penalties to cancellations or no-show set in the fare conditions. The processing of their reserves necessarily involves treating aforesaid, so you will not be able to carry out the process in case of opposition. You may at any time exercise their rights of access, rectification, cancellation and opposition as more indicated below.
ACCURACY OF DATA
The user, in any case, the truthfulness of the data provided, the company the right to deny service to any user who provides false data, without prejudice to other actions stipulated by Derecho.Asimismo, the users must be duly authorized to provide data to third parties. Only if it has the consent of future hotel guests, the user can enter their names in paragraph bedded room. Such information, which will enable the selected hotel procure a better service to its guests, it is optional, so its appropriation by the user, implies, under his sole responsibility, the assumption of the duty to inform those in the content of our Policy Privacy in advance to offer personal information.
DATA PROCESSING IN NAVIGATION
In accordance with the obligation under Art. 22.2 of Law 34/2002 of 11 July, services of the information society and electronic commerce, we inform you that the company uses cookies. A cookie is a piece of text information that websites transfer to the hard drive of the computers that connect to them. We use session cookies to identify users and keep their identification status. Session cookies are automatically deleted from the hard disk when the session ends. We also use cookies to compile anonymous, aggregated statistics that allow us to analyze how users use our website in order to improve it. Only obtains and conserves the following information about visitors to our website:
a) The domain name provider (ISP) and / or IP address used to access the network. For example, a provider user xxx only be identified with the xxx.es domain and / or IP address. This allows us to compile statistics about the countries and servers that most frequently visit our website.
b) The date and time you access our site. This allows us to check times more traffic and make the necessary adjustments to avoid saturation at peak times.
c) The Internet address from which the link that leads to our website. With this data, we can determine the effectiveness of the different banners and links pointing to our server, to promote those that offer better results.
d) The number of daily visitors to each section. This allows us to identify the areas most successful and expand and improve its content, so that users get a more satisfactory result.
They allow us to obtain the following information:
a) The date and time of the last time you visited our site.
b) The design of content that the user chose during your visit to our website.
c) Security elements involved in controlling access to restricted areas.
While the information obtained is, in principle, totally anonymous, pursuant to Report 327/2003 of the Spanish Agency for Data Protection, they inform users that data before related will be included in a file of personal data Company for the purposes detailed above, the user may exercise their rights of access, rectification, cancellation and opposition as indicated below.
We also use the tool Google Adwords remarketing. This tool allows you to post in the Google Content Network (more details on the content network of Google here:. Adwords ads based on previous visits to our Web User To do this, some of our web pages include a code called " remarketing tag. "They allow read and set cookies on your browser in order to determine the specific type of ad that will be shown to the user, based on about your visit to our web items, such as the Navigation chosen circuit, visited specific pages or actions therein have been made. remarketing lists are created and stored in a database Google servers where they are stored all cookie ID associated with each list or interest category information obtained will allow the identification of a particular browser, Google can not identify specific users so (more about Remarketing tool in the link below. Adwords
For the company, this information may only be associated with a specific user if that user is identified on the web, for example this a booking process is completed. In this case the data thus obtained will be communicated to the company for marketing purposes and segmentation of web users to design marketing campaigns according to the interest shown during navigation, incorporating the data into a file of that entity for the purposes outlined. To object to the processing and communication mentioned above, the user can disable cookies, as outlined below:
The user has the option not to receive cookies or to be informed about their fixation by configuring their browser accordingly. However, if you disable cookies, you may not be able to use all the features of the web. In respect to remarketing cookies, you can disable the use of cookies by Google by visiting the advertising opt-out page of Google. You can disable the DoubleClick cookie by visiting the DoubleClick opt-out page (in English). To disable the use of cookies by third parties, users can also visit the website of disabling advertising Initiative (NAI network Network Advertising Initiative) (Page)). At any time you may exercise your rights of access, rectification, cancellation and opposition as indicated below.
FILE FOR ADVERTISING PURPOSES
If the user wants to receive information about promotions company may authorize the transfer of your data for such purposes by simply accepting this Privacy Policy. If, however, you do not want to receive information about actions must expressly exclude box. Only when there is consent, personal data necessary for communication be disclosed to Paraty Hotels SL and will serve to keep you informed either by email, or by any other means, news, products and business-related services and the company Paraty SL From this moment you are informed that if you have well said that this is your will, your personal data will be incorporated into a file of personal data is the company responsible entity and the user can access, cancel, rectify data or object to its treatment by writing to the company as indicated below.
RIGHTS
The rights of access, rectification, cancellation and opposition may be exercised by letter accompanied by a copy of your ID to the Head of the file that corresponds to the address indicated below:
- Paraty Hotels SL C / Jaen 9 of 11 bldg Galia 212, CP 29004 (Malaga)
- Perla Marina Hotel Sercotel Mérida s / n - 29780 Nerja, Málaga (Malaga) - Spain
RESPONSIBILITY OF HOTEL
Access to the site is not in any case the existence of a commercial relationship between the user and the company. The site only provides information about the hotel rooms vacant at the time of requesting such information, so if you make the online reservation is contracting directly with the hotel and not the portal. The printed version of the booking made serves locator when you go to the hotel.
Booking hotel nights in this website implies acceptance and acceptance by the customer of each and every one of the conditions set forth herein.
By accepting these terms, you represent and agree:
1) Be an adult and have full capacity to make the reservation, stating that you understand and comprehend all the conditions found on the website.
2) That the data supplied when making the online reservation are true, complete and concise.
3) only includes those web pages contained in the site map.
4) The access to this website is the user
5) That once the booking will proceed to file the electronic document has been finalized, you can access it at any time.
6) That confirms the reservation made, ie the dates indicated, the number of rooms, people and hotel of choice.
7) The terms and price of the reservation, are expressly determined by the fare conditions expressly included in the page that you make the reservation.
8) Regarding the relationship with the portal, it gives you the ability to book hotel rooms at selected through their website, but does not offer any hotel service at your own risk.
9) That the card details are collected in order to guarantee the reservation. The payment of the same shall be paid on the chosen and only in the case of cancellations or (no shows) Hotel, proceed to the cancellation of the reservation and will be charged by the conditions laid down in the tariff.
10) Tenders shall be valid for as long as they are accessible to service recipients.
Prices
Prices quoted are retail prices including VAT.
Price includes: Price per night depending on the type of room and rate selected, except for hotels specifically stated to include other services.
Price does not include: Any service not specified in addition to extras such as airport transfers, tips, telephone calls, laundry, mini bar, parking, etc ...
Arrival (check-in) and departure (check-out) as a general rule and unless expressly agreed otherwise with the hotel, the rooms may be used after 14 pm on day of arrival and must be vacated at 12 noon on departure day.
PASSPORTS AND VISAS
All visitors, without exception (including children) must have all their personal and family documentation, either passport or DNI, under current legislation. Will be borne by them when you travel so require obtaining visas, vaccination certificates, etc.. All children under 18 must bring a written permission signed by their parents or guardians, in anticipation that the same may be requested by any authority. If rejected by any authority granting visas for particular causes of the user, or be refused entry into the country because they lack the requirements imposed, or defect in the required documents, or by not carrying the same, the hotel held responsible for events of this nature, being by the consumer any expense arising, apply in these circumstances the conditions and rules established for the assumption of no-show.