Privacy Policy
POZO DEL DUQUE aims to respect the privacy of customers and users of its website and social networks as well as protect the personal data that may have been provided to us through any form of contact with our company. That is why POZO DEL DUQUE has implemented the necessary technical and organizational security measures necessary to guarantee the security and integrity of the clients' personal data, thus avoiding the loss, treatment or unauthorized access in accordance with current legislation in data protection matters. In this sense and, in accordance with the provisions of EU Regulation 2016/679, of the European Parliament (RGPD), below we detail the information about the treatment that POZO DEL DUQUE carries out on your data.
Who is responsible for the processing of your personal data?
COMPANY NAME: POZO DEL DUQUE, S.L.
N.I.F .: B72288624
Address: PASEO DEL PRADILLO Nº 32
Email: info@pozodelduque.com
For what purpose do we process your personal data?
We will treat the data obtained to manage the registration process and the relationship with the users of our website, respond and attend to the requests of the users through the different contact forms and to administratively manage the contracted service.
And specifically, at POZO DEL DUQUE we carry out the following processing of your personal data:
CONTACT FORMS: By filling in the contact form and opinion of the website, the user accepts and authorizes POZO DEL DUQUE, S.L. to use and process the personal data provided to respond to requests, suggestions and complaints, as well as to improve the quality of the service. For the correct attention and response to the communication, your personal data may be transferred to companies of the group to which POZO DEL DUQUE belongs to give the most timely response to the request.
The user can at any time request the cancellation of their personal data by sending an email to info@pozodelduque.com.
NEWSLETTER: By completing the request to receive the newsletter, the user accepts that their email address is included in a distribution list for the broadcast of advertising in order to send news and commercial communications related to the group to which POZO DEL DUQUE belongs.
Thus, in the event that you authorize your subscription to the newsletter of the group to which POZO DEL DUQUE belongs, we will provide you with information about our services and news via email, SMS, telephone calls.
The user may revoke their consent to the sending of our commercial communications at any time by sending an email to info@pozodelduque.com.
How have we obtained your personal data and what legitimacy do we have for the processing of your data?
The legal basis for the processing of your personal data is the express consent that the interested party has previously given us, as well as compliance with legal obligations as provided for by Regulation (EU) 2016/679, of the European Parliament and of the Council, of April 27, 2016, and other current legal regulations on data protection.
Thus, the personal data that we process comes from the interested party or their legal representative. In no case are special categories of personal data treated, such as: data that reveal ethnic or racial origin, political opinions, religious or philosophical convictions, union membership data, genetic data, data related to the health of a natural person).
Failure to provide the requested personal data or failure to accept this data protection policy means that it is impossible to subscribe, register, or receive information about the services.
In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of administrative, fiscal, accounting and labor obligations that are necessary under current legislation will be the prior existence of said commercial relationship.
How long will we keep your data?
Personal data will be kept for the duration of the relationship you have with us and in any case for the periods provided for in the applicable legal provisions and for the time that is strictly necessary to attend to possible responsibilities arising from the treatment.
In any case, we will cancel your data when they are no longer necessary or relevant for the purposes for which they were collected after 10 years from the last service contract, provided that you have not previously requested the cancellation of the data.
The data processed for commercial purposes will be kept in force as long as you do not request its deletion. The user can at any time revoke the consent on the processing of their personal data by sending an email to info@pozodelduque.com.
To which recipients will your data be communicated?
No data will be transferred to third parties except to companies belonging to the same group that POZO DEL DUQUE belongs to, to service providers that provide services on our behalf or in compliance with a legal obligation. The data will be transferred to companies of the same group in order to be able to share the information necessary for the correct provision of the service.
The information that you provide us both through this website and through the application will be hosted on servers owned by POZO DEL DUQUE, S.L.
What are your rights?
Anyone has the right to obtain confirmation about whether POZO DEL DUQUE is treating their personal data.
In this way, you have the right to obtain confirmation of whether or not we are treating your personal data and, in this case, access them. You can also request that your data be rectified when they are inaccurate or incomplete, as well as request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In addition, in certain circumstances, you can request the limitation of the processing of your data or for reasons related to your particular situation, you may also oppose the processing of your data. In this case, we will stop processing the data, except for legitimate reasons that prevail over your interests and rights or for the formulation, exercise or defense of claims.
These are your rights:
ACCESS TO YOUR DATA: You can consult the personal data included in files of the group to which POZO DEL DUQUE belongs.
RECTIFICATION OF YOUR DATA: You can modify personal data if they are inaccurate.
DELETE OF YOUR DATA: You may request that your personal data be deleted.
PORTABILITY OF YOUR DATA: You may request the receipt in electronic format of all the personal data that you have provided us, which is necessary for the contractual relationship with the group to which POZO DEL DUQUE belongs.
OPPOSITION TO THE PROCESSING OF YOUR DATA: You may request that your personal data not be processed.
LIMITATION OF THE TREATMENT: You can request the limitation of the treatment in the following cases: a) while the accuracy of the challenge of your personal data is checked b) when the treatment is illegal but you oppose the deletion of your data c) when the The group to which POZO DEL DUQUE belongs does not need to process the personal data but you need it for the exercise or to defend claims d) when you have opposed the processing of your personal data.
To exercise these rights, you must send a request accompanied by a copy of your national identity document by email (info@pozodelduque.com) or at the postal address: Data Protection POZO DEL DUQUE, Paseo del Pradillo nº 32, CP- 11393, Zahara de los Atunes (Cádiz).
In any case, the user has the right to file a claim with the Spanish Data Protection Agency if he considers that any right related to the protection of his personal data has been violated or if he considers that the processing of personal data that concerns him infringes Regulation (EU) 2016/679 of the European Parliament.
Modifications to the Privacy Policy
This Privacy Policy may be updated at any time to adapt it to new legislation or jurisprudence. In any case, any legislative or jurisprudential novelty will be duly communicated by email or notice on the website.
This privacy policy is published on our website www.pozodelduque.com