MedPlaya MedPlaya Hotel Calypso

En general bien. La única pega es que el día de salida del hotel, por la mañana entraron 2 veces para hacer la habitación, una de ella con nosotros durmiendo, sin avisar ni picar, abrir con su llave y intento de entrar hasta vernos y un SORRY.

Guest Relations: Estimados clientes,  Le damos las gracias por hacernos llegar su comentario y por valorar positivamente nuestros servicios. Sentimos leer que sufrió un pequeño incidente, por lo que vamos a pasar su comentario al departamento correspondiente para que puedan tomarse las medidas oportunas.  Esperamos volver a verlo en MedPlaya hotel Calypso para que pueda disfrutar de la calidad, el servicio y la atención que definen nuestros hoteles. Saludos cordiales, Equipo de relaciones públicas, hoteles MedPlaya

Another great holiday! This is the 5th time I have stayed in this hotel over 9 years, this year I did come across a few issues around the pool. Previously when people put out their sun loungers the pool attendants would ensure there were walkways between beds so people could pass.....this year was unreal the beds where just placed in any space and walking around was a total nightmare. Beds at the pool people were putting towels on them first thing in the morning and not returning for hours on end, to be fair we always got bed but I witnessed people putting towels on at 9am and returning around 1pm. None of this annoyed my holiday to much but definitely something the hotel should look at.

Guest Relations: Hello Mrs. Megarry, We are very sorry to hear that you experienced problems during your recent stay at the Hotel Calypso. Please accept our apologies for any inconvenience caused to you. Please be assured that your comments will be passed on for you.  We do hope that you will still choose to return to MedPlaya Calypso.  Kind Regards MedPlaya, Guest Relations Team

As a young family I could not recommend this hotel enough.good food,clean rooms,freindly staff, 4 pools,huge choice of food,playground and entertainment all at great value.this is the 3rd year in a row we have stayed here and we will be coming again.

Guest Relations: Hello Mr.Morgan,  We are delighted to hear that your third visit to the Hotel Calypso was a good one and that once again you were pleased with all the services and facilities available. We are even happier to hear that you will be back again next year and look forward to seeing you again. Kind Regards MedPlaya, Guest Relations Team

Only negative comment about this hotel is with the entertainment around pool area I would of expected the area to all be jet washed early in the morning as I have seen in other hotels. Not even a hose pipe was used so the pool area is dirty. I could smell urine my last few days around the pool area. Also people should be putting there rubbish in the bin bout having staff around the pool side also checking would of brilliant because there was rubbish and plastic glasses all around the pool. Also plastic chairs and tables. This needs updating and would look 100 times better. Brilliant room decor nice and bright, food and drink brilliant. Just cleanliness of pool area needs jet washing every morning. And some paving is very dangerous.

Guest Relations: Dear guest,  Thank you for posting your review with regards to your holiday at the Hotel Calypso.  We thank you for your feedback and would like to add that we've made some changes to help get a better cleaning of the pool area altough it does mean sunbeds are not available until the are is properly clean. We thank everyone for understanding.  We sincerely hope that this incident will not deter you from returning again in the future. Kind Regards MedPlaya, Guest Relations Team

Just back from a lovely stay in salou. Hotel staff. Food. Cleanliness. anything you asked for they went out of there way to help. Second time there and will be back again. Thank you

Guest Relations: Hello Mrs. McPeake, Thank you for choosing to return to stay with us once again at the Hotel Calypso and for updating us on your latest visit. Our aim at the Hotel is to offer good value for money with a friendly service so we are happy to hear that you found this to be the case. We do hope that we shall see you again soon. Kind Regards MedPlaya, Guest Relations Team

This has been my second year here. The hotel itself is lovely and the rooms are gorgeous and spacious. The food is a hit or a miss it isnt great. And the only lager on tap is San Miguel which you get sick of very easily. The entertainment isnt great but its better than surrounding hotels I hear. I did enjoy my stay as the location is also great its right at the town but not in it. One thing I definitely have to say is the staff arent very nice. Theres a few who are lovely and helpful. But theres also a few who are extremely rude and abrupt especially when asking for drinks at the bar. I would go back again but If I found somewhere else for the same price I would maybe try another place and see if the staff are as rude there.

Guest Relations: Hello Mrs.Neary,  Many thanks for posting your review with regards to your recent holiday at the Hotel Calypso. We are sad to learn that you did not enjoy things as much this time and that you did not like the food options available. Your comments are important to us and so we thank you for all your feedback. Hopefully if you do return in the future you will like all of the changes that will have been made.  Kind Regards MedPlaya, Guest Relations Team

en General todo positivo. Algo que mejorar la limpieza en los pasillos y zona piscina

Guest Relations: Estimados clientes,  muchas gracias por compartir sus comentarios con nosotros. Nos alegra saber que han disfrutado de su estancia y confiamos en poder recibirles muy pronto de nuevo en MedPlaya Calypso. Saludos cordiales, Equipo de relaciones públicas, hoteles MedPlaya

Refurbished rooms block very nice : Food at lunch on terrace very good. Staff on whole nice - except the older, small man with glasses who was mainly in the Pool Bar - he never smiled, abrupt and rude at times - sorry to have to say this !! Bar area very untidy in mornings with empty bottles etc. Sun beds - need some with a lift-up back on them for us who like reading and have bad backs. One of the lifts was broken in the new block for 3 days !!!! Have been at Calypso for 10+ years and will return next year - and would recommend it to others on the whole. Thank you for excellent value for money and trouble free booking.

Guest Relations: Hello Mrs. Roberts,  We are happy that overall you enjoyed another pleasant stay with us and we do appreciate all your comments and feedback as it helps us to monitor how we are performing as a Hotel. Therefore we aologize for any misunderstanding caused to you.  We are even happier to hear that you will be back again  and look forward to seeing you again at the Calypso. Kind Regards MedPlaya, Guest Relations Team

This was our third visit in 3 years to Medplaya Calypso and have never been disappointed. The food is good and the staff are amazing and really helpful. It is really nice to see the same faces and makes it special that we are remembered. The rooms are basic but kept really clean, the kids love the mini disco and the show. Will be definitely rebooking for next year!

Guest Relations: Hello Mr. Morton, We are delighted to hear that your third visit to the Hotel Calypso was a good one and that once again you were pleased with all the services and facilities available. We are even happier to hear that you will be back again and look forward to seeing you again for a 4th holiday at the Calypso. Kind Regards MedPlaya, Guest Relations Team  

Stayed in this hotel a few Times and again very happy with everything. The rooms have been renovated with bunk beds for the kids which was great. Food lovely, staff friendly. Will be going back again next year.

Guest Relations: Hello Mrs. Earrey, Thank you for choosing to return to stay with us at the Hotel Calypso and for updating us on your recent visit. It is good to know that you were happy with our newly refurbished family room and found staff to be fridnly and enjoyed our food. It is good to know that you are planing on coming back next year and hope to see you soon!  Kind Regards MedPlaya, Guest Relations Team

3rd visit very friendly place great staff sadly the food is nowhere near as good as last year and entertainment has dipped Walls so thin it allows you to here every noise also no control over people on balcony at 2 to 3 in morning. Had a great holiday but came back needing sleep ideal for young kids

Guest Relations: Hello Mr.Verney,  We are delighted yo hear that you enjoyed your recent holiday with us at the Hotel Calypso and found our staff to be friendly.  It is never our intention for anyone to experience any issues during their time with us and we apologise for any inconvenience caused by other guests making noise. Hopefully we shall see you again soon. Kind Regards MedPlaya, Guest Relations Team

I’ve been staying at this hotel for eighteen years and still cannot believe that it is only a three star as it should definately be a four star . The staff have always been lovely , the rooms are always spotless . The maids are lovely and when you come back to your room after they have cleaned it , it looks and smells amazing as they spray a lovely perfume when they leave . The lifeguards teach your children to swim and have fun around the pool with the adults , they even let the kids push them in , which creates a really fun holiday atmosphere . Whenever you go down for breakfast , lunch or dinner you are always greeted by the lovely Rosaria , who has been there for the eighteen years that I’ve been going there and actually for 25 years , she always greets you with a lovely warm smile and adores all of the children . She is an absolute credit to medplaya . Then as you go in to eat there is a huge range of options . For example at breakfast there’s bacon , eggs , sausages , tomatoes ... there’s also Danish pastries , croissants , cold meats , a huge selection of yogurts and fruits , cereals, porridge, biscuits etc ... too many endless items . Throughout the day there’s the alfresco snack bar where you will find lovely chefs cooking chicken breasts , hot dogs , burgers and steaks on the outside barbecue grill . There’s also unlimited chips , salads , pastas , pizza and ice creams for the children to enjoy throughout the day . Lunch time can be spent at alfresco or in the restaurant where again there is a huge variety of foods from pork chops to lamb stew , there are usually around twelve different meat fish dishes to choose from and always items for the children too like chicken nuggets etc . Plenty of vegetarian dishes too and the original Spanish paella dishes too ... the desserts are amazing , my children literally take photo after photo of the amazing desserts on offer . These include gateaux , yogurts , mousses , blamanche, Crewe caramel , jelly , Ice cream , rice pudding etc etc ... you seriously couldn’t go hungry or diet here ! Dinner is just as varied and amazing . And for those people who have mobility issues , there are even tables set aside to make it earlier for you ! It’s those little touches that make a difference . Talking of little touches , it’s the only hotel I’ve found that has uk HP sauce !!!! The three pools are always very clean , well guarded , one is for inflatables so the kids can all bring their flamingos and unicorns etc and lay on them In the pool and the other pool is full of families swimming and playing . Then there’s a baby pool for the not so confident swimmers . There are sooooo many sun loungers that there were even four piles of unopened sun beds stocked up in their packaging . Probably at least two hundred that were still brand new in their packaging because they have plenty so you will never have to worry about not having a bed around the pool . Block two has had an amazing refurbishment and the rooms look designer . We had bunk beds that fold away into the wall which looked stunning ! Hotel calypso is about ten minutes from Port adventurer the universal studios theme park and Ferrari land theme park and also the same distance from two huge water parks costa caribe and aquapolis and you’re a five minute walk from the beach and amazing array of shops and restaurants . There are little boutique style shops and all can be bartered down with their prices . The beach is lovely sand dunes and boats can be hired for around 12 euros for an hour . In the evening you will find the absolute BEST shows . The animation team must spend hours rehearsing as they put on broadway like shows . These are comparable to the shows on the west end of London although they all do have a comical feature which leaked it even more entertaining . I’ve seen shows like dirty dancing , mamma Mia , Disney , Michael Jackson etc and the singing and choreography is very very impressive . This is what makes this hotel stand out from the rest . Just to add , I’m not affiliated with this hotel , nor am I paid to write this review . I am just simply being honest as I’m a single mum of three children and think this hotel is absolutely amazing ! Anyone is welcome to message me and ask me questions as I’m more than happy to answer any questions . But this is a genuine review but I just love this place so much !

Guest Relations: Dear Mrs.Smith,  Thank you for choosing to return to stay with us at the Hotel Caypso and for updating us on your recent visit. We are delighted that you could not fault anything and you enjoyed the food and entertainment. Hopefully we will see you back again in the future. Kind Regards MedPlaya, Guest Relations Team

Muy bien todo excepto la primera noche que no funcionaba el aire, pero lo arreglaron enseguida.

Guest Relations: Estimados clientes,  Muchas gracias por elegir el hotel Calypso para su estancia en Salou. Esperamos poder recibirles en cualquier hotel de nuestra cadena MedPlaya en futuras ocasiones,  Saludos cordiales,  Equipo de relaciones públicas, hoteles MedPlaya

Another fantastic stay @ hotel calypso.

Guest Relations: Hello Kevin, thank you for taking a time to leave us your comment!  See you in September,  Inga Guest Relaitons

La unica pega, es que nos pusieron en la parte antigua del hotel, una cama no se podia dormir de los muelles supongo de el uso, los termostatos de la habitacion uno estaba roto y era dificil poner la temperatura deseada... por lo demas bien. Para nuestra prixima estancia pediremos l parte nueva del hotel,

Guest Relations: Estimados clientes,  Muchas gracias por volver a alojarse en nuestro hotel. Sentimos que han ocurridos algunos inconvinientes durante su estancia. Les sugerimos registrarse en nuesto programa de fidelisación de clientes y recibir su tarjeta de cliente si aún no lo han hecho y disfrutar de las ventajas como puede ser el descuento en su próxima reserva. Para más información no duden en ponerse en contacto con nosotros, Saludos cordiales, Equipo de relaciones públicas, hoteles MedPlaya 

Hemos estado este fin de semana pasado y nos ha sorprendido favorablemente. Lo único es q solamente tiene un comedor y a veces había demasiada gente. En relación al espectáculo de noche como todavía no se realizaba en el exterior no se veía mb y hacia demasiado calor tanto en el comedor como en el espectáculo.

Guest Relations: Estimados clientes,  Muchas gracias por compartir sus comentarios con nosotros. Para nosotros es muy satisfactorio recibir sus comentarios y comprobar que disfrutó de una estancia que superó sus expectativas.  Esperamos poder recibirles en cualquier otra temporada, Reciban un cordial saludo, Relaciones Públicas MedPlaya

Ha sido un fin de semana genial, el Hotel me ha gustado en general pero hemos notado que falta baile por la noche, ya que si hay espectáculo pero no baile, por otra parte he notado que el restaurante es muy pequeño para tantas habitaciones y se colapsa para desayunar, creo que deberían habilitar otro comedor, también note que a las 9.15h ya no quedaban donuts y como había un colegio extrangero arrasaron con los donuts. Tambíen noté que a los extrangeros se le daba la opción todo incluido y a los nacionales no. Por lo demás todo muy bien. Camareros de bar perfecto sobre todo Luigi y comedor el personal muy muy amable y servicial.

Guest Relations: Estimado cliente, Gracias por elegir el hotel Calypso para sus vacaciones en Costa Dorada y por compartir su opinión con nosotros,  por nuestra parte será utilizada para mejorar y tambien aprovechamos esta ocasión para aclarar que el servicio de todo includo se ofrece a todos los clientes para las estancias mínimas de 4 noches. El restaurante de hotel tiene un gra aforo y fue renovado el año pasado, pero en algunos momentos muy puntuales puede llearse mucho. Les animamos a los clientes consultar el mejor horario para comer o cenar. Nos gustaria poder hospedarle en una futura ocasión que decida visitar la Costa Dorada, y poder superar sus expectativas así como recuperar su confianza. Reciba un cordial saludo, Relaciones Públicas Medplaya 

Excellent value. Excellent staff. Excellent food.

Guest Relations: Dear guest, thank you for choosing hotel Calypso for your holidays and for all your kind comments! We look forward to welcoming you back again and suggest you to apply for our free loyalty card to get a discount of your next direct booking with us!  Kind regards, Guest Relations team

A very relaxing hotel. The food is very tasty and varied. I would recommend the pools. Staff are amazing. They are just lovely. Great value for families and couples alike.

Guest Relations: Dear Aileen,  Thank you for choosing hotel Calypso for your holidays. We are delighted to read that the hotel met with your expectations and everything was to your liking. We look forward to welcoming you back to Calypso or any other MedPlaya hotels soon!  Kind regards, Guest Relations team, MedPlaya hotels

A sido una estancia muy agradable, todos los trabajadores muy amables, y hotel muy limpio. Buffet muy completo.

Guest Relations: Estimado cliente, muchas gracias por tomar unos minutos a dejanos su opinión. Nos complace leer que han disfrutado de una estancia muy agradable en el Calypso y deseamos volver a hospedarles de nuevo muy pronto!  Saludos cordiales, Equipo de relaciones públicas, hoteles MedPlaya